DJI Sales and Service

DJI  Repair, Service & Maintenance

   Thank you for your interest in our UAV repair and DJI maintenance service. We strive to offer outstanding customer service so you can rest assured that your drone or UAV will be taken care of with the up most respect and care. Our team has an incredible passion for the drone industry and specializes in all DJI products, UAS and Large UAV platforms which reflects in our work. Here is what you can expect when your come in to drop of your drone/drones (we also provide on site UAV fleet management)…


When you come in, we will fill out a service request with your contact info, date dropped off, the issues you’re experiencing and all equipment left with your drone. To give you an idea of what drones we service, here is a list:

Phantom 3 advanced • Phantom 3 Professional  •  Phantom 4  •  Phantom 4 advanced

Phantom 4 Professional  •  Mavic  •  Mavic pro  •  Inspire  •  Inspire 1  •  inspire 2



Our drone diagnosis is free if we proceed forward with the repair. If you decide to hold off with the service then we charge $25 for the Diagnosis

Spark$80 + cost of parts

Phantom 3 Adv & Pro = $100 + cost of parts

Phantom 4 = $120 + cost of parts

Phantom 4 Pro = $150 + cost of parts

Mavic (all models) = $120 + cost of parts

Inspire (all Models) = $200 + cost of parts


Firmware Updates = $40


                                                                                                     •  If we can fix the issue during diagnosis your cost will only be the diagnosis fee of $25


If you have any further questions about DJI repair, DJI Updates or just regular drone Maintenance, we can be contacted at: 480-719-9399 or

Keep in mind that when you call, we cannot diagnose your issue over the phone. If you need to send us your drone, please ship to our store address:
Flite Factory
Attn: Service Dept.
437 North 19th ave (Suite 437)
Phoenix, Az 85009


Make sure to print, fill out and send in this service request with the drone you need serviced:

Please don’t hesitate to contact us if you have any issues. Thank you and we look forward to serving you in this new and amazing industry.


We Love finding good drone Articles and this one is definitely owed to DJI in 2017…

The Best Drones of 2017

By: Jim Fisher

A Good Drone’s Going to Cost You

Even if you have no good reason to justify buying one, you have to admit that drones (or quadcopters) are cool. Some models out there are glorified tech toys, but the ones we highlight here are fit for use in imaging and cinematic applications small and large. If you think you can use a flying camera in your next project, there’s some good news—the tech has come a long way in a very short time. There are models on the market now that put earlier copters to shame in terms of video quality and stabilization.

And now the bad news. You get what you pay for, and if you want an aerial video platform that can capture stunning footage, you need to be ready to spend some cash. Because drones are such pricey propositions, it pays to do your research before buying one. We’ve tested many of the ready-to-fly models on the market to determine what’s important to look for, and the best models available.

There are low-cost drones on the market, but you’re still looking at spending around $500 to get a solid model that’s stable in flight with an excellent integrated camera. The DJI Phantom 3 Standard is our favorite budget model, and while it doesn’t support 4K capture, its 2.7K video capability is better than 1080p and leaves some room to crop footage for HD projects. You’ll be hard pressed to find a quadcopter that delivers the video quality of the Phantom 3 Standard for less money.

Parrot Bebop

The drones we review are ready-to-fly models, so you can use them right out of the box. In most cases you’ll need to bring your own Android or iOS device to view the camera feed in real-time, but we’ve reviewed a few models that have an Android tablet built into the remote control. We haven’t delved into covering true pro models, which require you to get out a soldering iron and install flight control systems and custom gimbals that can accommodate an SLR or mirrorless camera.

Drone Safety and Regulations

All of the models featured here have some safety features. Even the Bebop 2, which isn’t built for long-distance flight, includes a GPS and automatic Return-to-Home functionality. If your control signal is interrupted, or if the battery gets down too low (most drones can only fly for about 20 minutes on a single battery charge), you drone will start to head back to its takeoff point and land.

Flyaways still happen, and there are horror stories on various web discussion forums. Of course, negative experiences are amplified in this context, simply because uneventful flights that don’t result in a crash or missing drone aren’t hot topics for discussion.

If you’re flying within the United States, you need to take heed of FAA guidelines—or be prepared to face potential fines or jail time. There are no-fly zones set by the FAA, so don’t take off if you’re near an airport without notifying the control tower first. And, even if you’re out in the middle of nowhere, don’t take your drone above 400 feet. Most drones are set to obey these regulations out of the box, but controlling a quadcopter is just like driving a car—even if you missed seeing that speed limit sign, you’re still liable to pay the ticket.

Be sure to read up on the current FAA guidelines before buying. At press time, a court ruling states you don’t have to pay to register your drone with the FAA, but that can change with an appeal. Even if you don’t have an FAA number attached to your aircraft, be careful out there.

Racing and Toy Drones

There are a number of products on the market that are sold as drones, but don’t quite fit the bill. Remote-controlled aircraft have been around for ages. (Check out this clip from Magnum, P.I. if you don’t believe me, or just want to see Tom Selleck in a bathrobe.) But with the recent surge in popularity, quadcopters that would simply be sold as RC products are now being tagged as drones. These products don’t include GPS stabilization, return-to-home functionality, and other automated flight modes that make a drone a drone.

We’ve reviewed a handful of these products and placed them in our Toy reviews category. If you’re interested in something you can use on the International Drone Racing Association, keep your eyes tuned there for reviews.

Get Early Access to Top Brand Name Tech up to 50% off
Join the PCMag Tech Deals list delivered straight to your inbox
Unlock the deals now

DJI’s Dominance

DJI models currently dominate our top picks, and there’s a good reason for that. The company is simply a few steps ahead of its competition right now, and has a product catalog with models at various price points, which take up a good number of the slots in our top ten. It made huge improvements with its Phantom 3 series, and has continued to refine form and function with the Phantom 4. DJI is finally streamlining its line of product offerings, so expect to see some solid, close-out pricing on the Phantom 4, Phantom 3 Professional, and Phantom 3 Advanced in the coming weeks—all are being taken off of the US market according to DJI’s online store.

DJI’s pro line is dubbed Inspire, and is currently in its second generation. Inspire models offer functionality well beyond what you get with a Phantom, including dual-operator support—one person flying and the other working the camera—as well as interchangeable lenses and camera modules, a Raw cinema workflow, and retractable landing gear.

Big Drones, Small Drones

For a long time, the DJI Phantom series was about as small as you could go if you wanted to get a full-featured drone that maintains stability in the air and includes strong safety features. That’s changing. Hikers and travel photographers appreciate a small, light kit, and they can now can now get a drone that fits into a backpack. We’ve got a couple small models in our top ten, and expect to add a few more as the space develops further.

Of course, not every small drone is a top flyer. Some are barely capable of getting off the ground and require you to use your smartphone as a remote control, which makes for a sloppy control experience. Make sure to read reviews before spending hard-earned cash on a compact quadcopter.

DJI’s Competition

Yuneec is DJI’s major competition in the consumer market. Its Typhoon series competes with DJI’s Phantom line and offers some features that Phantoms don’t provide, including a freely rotating camera on the Typhoon H. It also has a smaller model, the Breeze, to appeal to pilots who want a more user-friendly, casual drone experience. We just got a Breeze in for review and will include it when we next update this list if it makes the grade.

GoPro launched its Karma drone in late 2016, but quickly pulled it from the market. The reason? Karma drones were falling from the sky due to mid-flight power loss. It goes to show that making a reliable, safe drone isn’t easy, even for a seasoned hardware manufacturer. GoPro has fixed the issue and the Karma is back on the market, but it didn’t score highly enough to be included in our top picks.

PowerVision is a newer player in the US market. It’s announced two copters—the consumer-friendly PowerEgg and the pro-grade PowerEye. Also making headway in the US is Autel Robotics. Its line of X-Star drones look like DJI Phantoms that have been dipped in bright orange paint. We’ve not yet had the opportunity to review them, but they compare favorably with DJI models in terms of price.

3D Robotics, which took a swing with its Solo drone, has exited the consumer market—the Solo is now only on sale at closeout prices. That’s a shame, as the Solo delivers a lot of innovative features and would be a stellar choice for GoPro users if it weren’t hampered by subpar battery life and a GPS that’s slow to lock on to satellites. The Solo was selling for a great price last month, around $300, but supplies have dried up.

3D Robotics Solo

Pro Models

The DJI Inspire 2 is aimed at professional cinematographers, news organizations, and independent filmmakers. And it’s priced as such—its $3,000 MSRP doesn’t include a camera. You have the option of adding a 1-inch sensor fixed-lens camera or a Micro Four Thirds interchangeable lens model, both of which support 5.2K video capture. When fully equipped the Inspire 2 sells for about $6,200.

Yuneec also has a model with a Micro Four Thirds camera. Its Tornado H920 is a huge drone with six rotors and room to hold three batteries, giving it an unheard-of 42-minute flight capability. Its CGO4 camera is essentially a custom version of the Panasonic GH4, a favorite of many a terrestrial videographer. It doesn’t record uncompressed video like the Inspire 2, but it’s less expensive.

Ultimately, you can’t go wrong with any of the models listed here. For more on this article: Click Here